Manual - 1
Particulars of Organization, Functions and Duties
1.1
Objective / purpose of the public authority.
1.2
Name & Address of the Company.
1.3
Mission / Vision Statement of the Public authority.
1.4
Brief history of the public authority and context of its formation.
1.5
Duties of the public authority
1.6
Main activities / functions of the public authority.
1.7
List of services being provided by the public authority with a brief write-up on them.
1.8
Organizational Structure Diagram of various levels namely State, directorate, region district, block etc. (whichever is applicable)
1.9
Expectation of the public authority from the public for enhancing its effectiveness and efficiency.
1.10
Arrangements and methods made for seeking public participation/contribution.
1.11
Mechanism available for monitoring the service delivery and public grievance.
1.12
Addresses of the main office and other offices at different levels.
1.13
Office Hours
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